Start you Notebook in Safe Mode you can use with Networking Try to play something to check the audio. As a Gold Certified Independent Software Vendor ISV , Solvusoft is able to provide the highest level of customer satisfaction through delivering top-level software and service solutions, which have been subject to a rigourous and continually-audited approval process by Microsoft. Pavilion x2 – nnl. I’ve tried to follow all of your suggestions but same problem is stil there. Again please do not download any drivers from other sources.

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Aurio you for your reply. I have the same question. If you have tried the troubleshooting steps and your sound is still not working properly, please try a System Restore.

So, I’ve gone on by unistalling the two audio devices and then restarted my notebook twice and the following screenshot displays the situation after this operation: Restart the Notebook twice. This topic has been locked due to inactivity for a long period of time.

Solvusoft’s close relationship with Microsoft as a Gold Certified Partner enables us to provide best-in-class software solutions that are optimized for performance on Windows operating systems. Message 5 of 9.

You have done great! How is the Gold Competency Level Attained? If you need some more informations about my notebook, just let me know and I’ll provide you as soon as possible.


Conexant WDM Audio 1. So, at the moment I’m stuck with this unknown device waiting for you to kindly suggest the next steps to take and obviously audio is still not working.

Solved: Audio services not responding – HP Support Community –

About ” Windows Audio Service “, I’ve followed your instructions and I can say that the service is running correctly, even its dependencies.

Please, let me know what I can try to do next to get the problem fixed. Microsoft Gold Certified Company Recognized for best-in-class capabilities as an ISV Independent Software Vendor Solvusoft is recognized by Microsoft as a leading Independent Software Vendor, achieving the highest level of completence and excellence in software development.

It provides drivers to support the hardware installed on systems with Intel processors: Have you tried using the HP Support Assistant to update all of your drivers?

Take a screenshot of the Device Manager with the audio expanded. If one of those services is not running, start them, then try to start the ” Window Audio ” service from the ” General ” tab.

Thank you for getting back to me.

Check and see if the red x is gone and if the sound works. If not, please use the following steps: This website is using cookies. No sound is heard from the computer speakers and the audio output connector when headphones or external speakers are connected.


conexant’s btpci wdm audio capture

Please let me know how this goes and provide me with the screenshots and maybe they will indicate for me better what may be the conflict. Even though repetitive, can you please try these in the following order: I wanted to make sure that I told you so. Type Change system sounds. Not only I’ve already tried a system restore, but I’ve also formatted my system drive and made a clean operating system installation using native Windows10x64 version before writing here. Message 3 of 9. Didn’t find what you were looking for?

Make sure that all the 6 services 3 main, 3 child have the ” Started ” status in the ” Services ” window you opened earlier If one of those services is not running, start them, then try to start the ” Window Audio ” service from the ” General ” tab. It is hard for me to say without seeing the Notebook myself. Thank you for the appreciation you made about me in your last post; I work in an IT staff too and I just happen to know how it’s important to be methodic and patience when trying to troubleshoot and fix a problem.